![]() ![]() If you reset your phone because you suspect a third-party app is causing problems, when you set up the phone again, be sure you don't copy all apps. ![]() If the phone doesn't finish rebooting, press & hold the Power button until the screen turns dark, then release it to power up normally. Use Volume buttons to scroll to Reboot system now, then press the Power button to select it.Īllow several minutes for the reboot to complete.Use Volume buttons to scroll to Factory data reset, then press the Power button to select it.Īllow several seconds for the reset to complete.Use the Volume buttons to scroll to Wipe data/factory reset, then press the Power button to select it.If you see an Android robot with a red exclamation mark or "no command", press & hold the Power button and, while holding it down, press & release the Volume up button.Press the Power button to restart in Recovery mode.Press the Volume Down button until you see Recovery mode.Press and hold the Volume Down button and the Power button at the same time until the phone turns on.Select a link below for a detailed tutorial: ![]()
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